Returns & Exchanges
At SIAHELIXIRS, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for products in their original, unused condition. If your order doesn't meet your expectations, our streamlined process ensures a quick and hassle-free resolution.
Return Process
- 1.Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and receive a return authorization.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring you include the printed return slip inside the box.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects and approves the returned goods, your refund will be processed to your original payment method within 5-7 business days.